Frequently Asked Questions
Yes, every order placed is started after you have placed your order. There are no machines used in the process, each thread knit is done by hand which ensures you get a piece of art that you can proudly own and showcase.
Making hoop art is a time taking and intricate process especially when everything is done by hand without any machines. It can take 2-4 days after you have placed your order to complete and another 7-14 days for shipping.
Due to the nature of handmade products, we don’t offer refunds. But, if you have any issues, you can contact us on the contact us page and we can look into it.